At Full Scale Peptides, fast and reliable shipping is a priority. We are committed to providing high-quality research-use-only peptides and ensuring each order is handled with care.

30-Day Money-Back Guarantee (Defective Vials Only)

If you receive a defective vial, you may be eligible for a replacement or full refund within 30 days of purchase.

Defects may include:

Broken or cracked vials

Leakage during transit

Improper sealing

Compromised sterility

Proof of the defect (photos and/or video) may be required prior to approval.

How to Request a Refund or Replacement

To initiate a request, please contact us with your order details:

Email: support@fullscalepeptides.com

Once your request is reviewed, we will provide return or replacement instructions if applicable.

Return Shipping

If a product is confirmed to be defective or damaged, Full Scale Peptides will cover return shipping costs.

Returned items must be shipped using a trackable shipping method to ensure proper delivery.

Refund Processing

Approved refunds are issued to the original payment method after inspection of the returned item (if required).

Please allow several business days for the refund to appear, depending on your payment provider.

Shipping Issues

If you experience a shipping-related issue such as a delay, misdelivery, or lost package:

A reshipment may be processed 7 business days after the original estimated delivery date, once carrier confirmation is received.

Reshipments are issued only after verification of the shipment status with the carrier.

Order Cancellations or Modifications

Orders may be modified or canceled within 1 hour of purchase.

After 1 hour, or once an order has shipped, orders cannot be changed or canceled.

Shipping Policy

We currently ship to U.S. addresses only.

Orders are shipped via USPS or FedEx, depending on location and service availability.

Carrier Delays

Full Scale Peptides is not responsible for shipping delays caused by:

Weather conditions

Carrier delays or service disruptions

Other factors outside our control

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

Delivery Confirmation

If tracking information shows your package as delivered but you have not received it:

Please contact the carrier (USPS or FedEx) directly.

We are happy to assist with filing a claim; however, Full Scale Peptides is not responsible for lost or stolen packages once delivery is confirmed.

Important Notice

All products sold by Full Scale Peptides are intended for laboratory research use only.
Not for human or veterinary consumption.